What Gets Lost When We Text Instead of Talk with Dr. Nick Epley

Dr. Laurie Santos talks with psychologist Nick Epley about how the medium of communication—text, voice, or in-person—affects our ability to understand each other and feel connected. Epley shares research showing that we underestimate the benefits of voice and in-person interaction, often choosing the easiest option, and that small shifts like picking up the phone rather than texting can yield surprising boosts in happiness and social connection.