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Alison Wood Brooks on why conversations go wrong. Her research: most people overestimate how much they should talk and underestimate how much they should ask questions. The single best conversational habit: ask follow-up questions.
This summary was generated from show notes and public descriptions, not from a full transcript review. Details may contain inaccuracies.
Canon
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Brooks's conversation research confirms the Grant Study: relationship quality depends on conversation quality, and conversation quality depends on listening, not talking.
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