Airbnb Is Building a ‘Company Brain’ for AI Agents with Ahmad Al-Dahle - #781

Ahmad Al-Dahle, CTO of Airbnb, shares how his team is building Project Everest, a 'company brain' that captures institutional knowledge from employees’ workflows for AI agents. The discussion covers challenges like stale information and context poisoning, why too much context can backfire, and how to evaluate whether shared knowledge improves engineering work. The team also explores measuring AI productivity beyond token usage and PR counts, the limits of chat-based interfaces, and deploying support agents in a marketplace where resolving disputes means mediating between conflicting interests.