← Home
Think Fast, Talk Smart · April 30, 2026 · 20m

How To Speak Up — When You Don’t Want To | From TED Business

In this special episode from TED Business, healthcare leader Sarah Crawford-Bohl shares a practical framework for having difficult conversations with clarity and compassion. Hosted by Modupe Akinola, the discussion explores why speaking up matters, the cost of silence, and how to build courage through practice. Crawford-Bohl offers a moral compass for conversations and introduces the QORC Apology Framework to help navigate tough feedback.

This summary was generated from show notes and public descriptions, not from a full transcript review. Details may contain inaccuracies.

Novel

QORC Apology Framework17:41
Sarah Crawford-Bohl presents the QORC Apology Framework as a tool for crafting meaningful apologies that demonstrate accountability and a path forward.

Highlights

The Cost of Silence04:01
Not speaking up when something matters can lead to missed opportunities, team dysfunction, and personal regret.
Building Courage Through Practice07:30
The courage to speak up is a skill that can be developed through repeated, intentional practice.
A Moral Compass for Conversations08:40
Crawford-Bohl offers a values-driven approach to guide difficult conversations so that you stay aligned with your ethical standards even under pressure.
Handling Tough Feedback12:01
Receiving difficult feedback becomes productive when approached with a mindset of curiosity and learning rather than defensiveness.
Was this useful?