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Masters of Scale · June 25, 2026 · 31m 51s

How to balance a two-sided marketplace, with Care.com CEO Brad Wilson

Brad Wilson

Care.com CEO Brad Wilson discusses how the company balances its two-sided marketplace of caregivers and care seekers. He shares strategies for improving employee loyalty by supporting caregiving needs, why flexible work is essential for the future, and his approach to leading through technological transformation at a legacy platform. The need for caregiving services is growing, and Care.com aims to be the market leader.

This summary was generated from show notes and public descriptions, not from a full transcript review. Details may contain inaccuracies.

Highlights

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Balancing a Two-Sided Care Marketplace
Brad Wilson explains the challenges of matching caregiving professionals with families needing services.
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Supporting Caregiving Improves Employee Loyalty
Wilson argues that companies that support employees’ caregiving responsibilities see higher loyalty and retention.
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The Future of Work Must Be Flexible
Wilson states that flexibility is no longer optional for companies that want to attract and retain top talent.
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Transformational Technology Change at Care.com
Wilson shares how he is guiding Care.com through a technological overhaul.
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